General enquiries
Email us at info@erotix.chat. We aim to reply within one business day, although safety investigations and complex legal or privacy requests may take longer.
Help us help you
Include the email connected to your account, a short description of the issue, the approximate date and time it occurred, and your browser or device when relevant. Never send passwords, full payment-card details or illegal sexual imagery.
Safety and emergencies
If a chat makes you uncomfortable, end it immediately and use the available block or report controls. For urgent danger, contact your local emergency services. erotix.chat does not provide emergency assistance.
Legal notices
Send legal notices to info@erotix.chat with the subject “Legal notice.” Please include your full name, organization, contact details and a clear description of the request.